In order to deliver in the fastest way your orders and to offer a Rapid and Safer Delivery Service, we use the services of a Pony Express or others, but, however, with Express Shipping.
The Deliveries are usually done for all-around Italy between 24 to 48 hours from the execution of the order (72 hours for Calabria, Sicily, Sardinia and the small residential areas).
For each delivery order, the client must specify at least one telephone number to allow the courier to contact him in case of difficulties during the delivery. In case the delivery won’t be successful for reasons not linked to our company or to the pony express, after two consequential tries, costs of custody or redelivery will be applied and the total cost will be given by the pony express itself or it will be possible to take the product directly from the collecting point of the courier.
Track and control your shipment. After your payment we will arrange the preparation of the transport documents, the tracking number of your package will be sent directly from the courier and will be specified on your order directly on your account.
With this tracking number you will be able to check your shipment with related timing on the courier website, starting from the following day.
As already specified above, the products bought are usually delivered before 24/48 hours from the execution of the order, depending on the zone.
Usually, all the order received from Monday to Thursday before 9.30 am will be shipped on the same day, those received after the specified timing, will be shipped the following working days. The orders received on Fridays before 10.30 am will be shipped immediately and delivered on Mondays.
On the occasion of Bank Holidays or festivities, the shipment will leave the first following working day. In case there might step in problems not connected to our company, our Customer Care will take care of informing you of possible delays.
Our Customer Service will always be at your complete disposal to assist you during every delivery stage and to replay to every necessity and clarification.