Privacy policy

Introduction: the GDPR and the Privacy

The General Data Protection Regulation (GDPR) is a Regulation (UE 2016/679) with those the European Commission intends to strengthen and make more uniform the protection of the personal data of citizens and residents of the European Union, both inside or outside its borders. This Regulation replaces the laws of the single States regarding the privacy and it has been in force since May 25th 2018.

For additional information, refers to the official text of the GDPR and the website of the Privacy Authority.

According to the GDPR, this notice is intended to explain in a clear and simple way which personal data are collected through this website, where they are stored, for how long, with which purpose and how you can update them or how to request their cancellation.

Who is the Data Controller: JG ROBOTICS srl

JG ROBOTICS srl safeguard the privacy of the personal Data and grants the necessary protection from any risk of violation.

As envisioned by the European Union Regulation 679/2016 (“GDPR”), and in particular article 13, hereafter are provided to the user (“Involved Party”) the information required by law regarding the procession of their personal data.

www.hoo-oo.com (hereafter referred as “Website”) is a website owned by JG ROBOTICS srl – VAT ID 04201840982, to those hereafter referred simply as “Company”.

Our Company, JG ROBOTICS srl, is based in Cazzago San Martino (Italy) – via Pierre e Marie Curie, 4 25046

The Company manage the website listed above and monitor the handling of personal data as described in the present leaflet, in accordance with the current privacy laws (General Data Protection Regulation (GDPR) – EU Regulation 2016/679).

You can contact us through email at amministrazione@jgrobotics.biz

On what legal basis the Company collects and manages personal data?

The Company uses as a legal basis the need to process the personal data for the execution of its service, which includes the sale of products, the transactional communication of orders in its website. Without collecting the requested data it would not be possible to provide the aforementioned services.

The Company relies on its legitimate commercial business interest to provide services, to prevent fraud and spam and to improve its services.

Where required by the applicable law, we will ask first to your consent before processing your personal data for direct marketing purposes.

What kinds of data are collected by the Company on the Website? (Type of data processed)

The Company collects the information that is given by you through the contact and/or purchase form on this website. For the users that ask for information or purchase products or services, such data includes your name, e-mail, telephone number and every other data you decide to write down in your request.

For the users that wish to join our affiliate program we collect the data regarding the Company name, official website, telephone number, email, business interest, city and province, as well as the date of the request.

For each submission of a form on our website, we collect data related to the browser and operating system used and IP address, to combat spam and to identify any usability problems of our website with particular configurations and devices.

When you browse our website we automatically collect some information. For example, you IP address the date and access time on our website, the hardware, software or the browser that you use and information about the operating system of your computer and about the language settings. Moreover we collect information regarding your clicks and the pages you have seen, as well as information on which marketing campaign you have used to get to our website.

The Company does not request to the involved party to provide “particular” data, such as, as referred to in Article 9 of the GDPR, the personal data that would reveal racial or ethnical origin, political opinions, religious or philosophical beliefs, trade union memberships, and also genetic data, biometric data aimed to uniquely identified a physical person, data regarding the health, sexual life or the sexual orientation of a person.

Why is the Company collecting this data on the website? (Purpose of the processing)

The data sent through the form of the website will be used to provide information, included possible offers, requested expressly through the form itself.

Only if there is an explicit consent we would also send any offers regarding the services linked to the visibility on our website or in any case aimed to products and services that we think might be in your interest.

The Company will keep the request in its archives for statistic and backup purposes, in order to possibly send again if necessary.

For those who make a request or a purchase, the Company also sends an email confirming that the request or purchase has been correctly made and that such email may contain information, including links to articles and offers on the website of the Company.

Only in case of explicit consent, the Company may send further commercial communications by email or SMS containing information and offers on its Products and Services.

Further explicit consent may be required to send further commercial communications by e-mail or SMS containing information and offers from third parties or partners of the Company.

Finally the data entered in the forms can be used to show you customized online advertising campaigns (remarketing) instead of generic advertisements, through specialized platforms such as Google Adwords, Bing Ads, Facebook Advertising and Criteo. In this case the users of the sites are grouped into virtual lists, in aggregate form not attributable to individual users, based on the information entered and the choices made on this site, based on the site and pages visited and actions performed on the site such as sending a request or subscribing to the newsletter. In this way we try to show you advertisements targeted to your interests, through advertising platforms such as Google Adwords, Bing Ads, Facebook Advertising and Criteo, rather than generic ads.

Where the collected data are stored and for how long? (Data storage)

The data collected, from our forms and by browsing our site, are collected through the following platforms:

• Google Analytics - for data relating to navigation and purchase on the site.
• Google Tag Manager - for data relating to navigation and purchase on the site.
• Criteo - for data relating to purchase, navigation and choices made on the site.
• InspectLet - for data relating to navigation and purchase on the site.
• Bing Ads - for data relating to navigation and purchase on the site.
• Google AdWords - for data relating to navigation and purchase on the site.
• Google Gmail - Each form generates an email addressed to the Company that keeps them in Gmail accounts (Google Suite)
• Pages Documents Google - Data can be exported to documents stored in the Google service, Google Suite
• Mailchimp - for requests sent through the forms and inscriptions to our newsletter
• Amazon SES AWS - for requests sent through the forms and inscriptions to our newsletter
• On databases stored on our servers at the OVH.com provider
• On documents and databases kept at the headquarters of the Company in Cazzago San Martino, Italy.
• On documents and databases stored at the Amazon AWS service

Transmission of the collected data

The transmission of personal data as described in this Privacy Notice may include the transfer outside the European Union to countries overseas that do not provide comprehensive and complete data protection laws like those of the European Union countries. 

Where required by Community law, we will transfer personal data only to recipients that offer a level of adequate protection of personal data. Google, Bing, Amazon, Facebook, Criteo and Mailchimp are international leading companies and their servers are distributed all over the world, including outside EU countries. OVH.com has its own servers in Strasbourg, France. In some cases, data may also be stored in other data centres of the OVH.com network. For more information, please check the OVH.com data centres network or contact us. The Company is located in Cazzago San Martino, Italy.

The Company relies on specific procedures to prevent unauthorized access to data, in addition to their improper use. Only authorized staff can access personal data while carrying out their work. We keep your personal data for as long as we deem necessary to enable you to use our services, perform our services, advertise our services, carry out our business activities, to comply with legal obligations and resolve any disputes. All personal data stored by us are governed by this Privacy Policy. If you have questions about a specific data retention period for certain types of personal data we process, please contact us as indicated here below.

The data collected through the request and/or purchase forms arrive, in the form of an email, both at the Company, which manages the website, and at the sender. Apart from the use declared in this statement, the data are not shared with any other third party.

The data collected through the forms with which the user wishes to join the affiliation program are not shared with any third party.

The Data concerning the browsing and the use of the site collected through tools such as Google Analytics are only shared in aggregate form (not attributable to individual users) with collaborators and partners of the Company.

Third parties to whom the Company entrusts the performance of certain activities such as tax compliance, IT or commercial consulting, fraud prevention, credit recovery are in these cases, the recipients of the communication are appointed as Data Processors.

How does the Company manage children's personal data?

The services offered by the Company are only intended for people over the age of 16. For people under the age of 16, the use of our services is permitted only with the consent of the parents or legal guardian. If we become aware of the data processing of people less than 16 years of age without the valid consent of a relative or legal guardian, we reserve the right to delete such data.

How can you check, update and possibly delete the personal data you have shared with the Company?

Upon request of the owner and in accordance with the current privacy laws (General Data Protection Regulation (GDPR) – European Union Regulation 2016/679), the Company undertakes to make check, modify or delete personal data in its possession.

To do so, the easiest way is to send an email to amministrazione@jgrobotics.biz where you can ask us to check, update or permanently delete your data stored in our archives.

All our communication sent through the Mailchimp platform, the server of this website, through SMTP of the provider OVH.com or through Amazon SES AWS also provides a link from which you can update the data and consent and eventually choose not to be contacted again in future.

We do our best to respond promptly and comprehensively to every request as is our duty. In any case it is always the user's right to submit a complaint with the supervisory authority.

This Policy may be amended in the future, so visit this page regularly to learn about all the updates.

Method of treatment

The treatment is carried out through IT and telematics tools and/or manually (for example on paper-based instruments) for the time strictly necessary to achieve the purposes for which the data have been collected and anyway, in compliance with current regulations.

Optional supply of data

Apart from that specified for navigation data, users/visitors are free to provide their personal data. If those are not provided it will be impossible to obtain what required.

Rights of the interested parties

Users/visitors have the right to access to data concerning them at any time and to exercise their other rights (ask for the origin of data, revision, updating or integration of inaccurate or incomplete data, cancellation or blocking those treated in violation of the law, or even oppose their use for legitimate reasons) provided for in Article 7 of the Privacy Code, by contacting the data controller directly through the website or through the data below.

Data Controller

JG ROBOTICS s.r.l. - Via Pierre e Marie Curie, 2/4, Cazzago San Martino (BS) – VAT ID: 04201840982

Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Application cannot be technically controlled by the Controller, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, consult the privacy policy of any third party services listed in this document. Given the objective complexity linked to the identification of technologies based on cookies and their very close integration with the web functioning, the User is invited to contact the Data Controller if he/she wishes to receive any further information regarding the use of the Cookies themselves and any use of them – for example by third parties - made through this site.